Insurers May Use In-House Staff Lawyers To Defend Insureds in Texas
Unauthorized Practice of Law Committee v. American Home Assur. Co., #04-0138 (Tex. March 28, 2008) See Law Committee Decision.
The Texas Supreme Court ruled that, despite genuine concerns for potential conflicts of interest, insurers' use of salaried employee-staff lawyers to defend insureds did not constitute an unauthorized practice of law by an insurance company. However, staff lawyers may be used only where the interests of the insurer and the insured are aligned in defeating the claim against the insured. Also, the insurer must fully disclose the defense attorney's affiliation with the insurer.
In Texas, the Supreme Court regulates the practice of law and established the Unauthorized Practice of Law Committee to carry out this function. In this case the Committee ruled that American Home and other insurers violated a statute prohibiting corporations from practicing law when they used in-house staff lawyers to defend insureds. Corporations may use in-house counsel to represent the corporation's own interests (hence corporate counsel departments in most corporations), but they may not use employee-lawyers to represent unrelated persons. The Court ruled that insurers with a duty to defend insureds are protecting their own interests when they hire defense counsel because the insurers pay the judgment.
The Committee had condemned the use of staff lawyers in part because of concerns that insurers have greater power over employees than over outside law firms and have been known to limit the attorney's ability to conduct depositions, obtain paper discovery, and hire expert witnesses. Some insurers have prohibited staff lawyers from informing insureds of the insurer's Stowers obligation to accept reasonable settlements within policy limits. However, the High Court held that, even if this was true, there is no reason to believe that insurers have any less control over outside counsel, which they can hire and fire at will just like employees. Also, the Court found no evidence of actual harm ever resulting from the use of in-house attorneys.
Two Justices dissented on the narrow basis that the practice violates the State Bar Act (Sec. 81.101 of the Texas Government Code). Because the "practice of law" definition in the statute contains no provision for profit or loss considerations, the dissent argued that for-profit corporations, whose board and shareholders are not (necessarily) attorneys limited by professional, ethical and disciplinary rules, cannot legally provide legal services to the public.
Thus employee-attorneys may defend insureds except where the insurer raises substantive coverage defenses. Does this mean that the policyholder may sue the insurer if the lawyer commits legal malpractice? In State Farm Mut. Auto. Ins. Co. v. Traver, 980 S.W.2d 625 (Tex. 1998), the Supreme Court held that the insured may not hold the insurer liable for the mistakes of defense counsel because the counsel owes an unqualified duty of loyalty to the insured even when the insurance company hired the attorney. The American Home opinion says that the insurer's control over outside counsel is substantively the same as over its own employees. Presumably, the Court would say that the attorney's duties to the insured are the same whether outside or employed, and Traver still controls. But employers are vicariously liable for the torts of their employees, and nothing in American Home suggests any change in that law.
That question remains for another day.
